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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darein Dillingham

April 16, 2025

5  out of  5
rating by Darein Dillingham
"Beswa Dominguez was my agent. He’s the most knowledgeable, patient, professional agent I’ve ever dealt with.. He verified everything twice. Made sure everything was accurate, he even found out some flaws from my previous insurance company. Thank you so much. I am so happy to have both of my vehicles insured with State Farm."
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A LF

April 15, 2025

5  out of  5
rating by A LF
"professional impeccable courteous The best one"
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Michelle Sola

April 15, 2025

5  out of  5
rating by Michelle Sola
"Betsy was amazing and so attentive at getting me an auto quote. She connected me with Jessica to get my home insurance all figured out as well and couldn’t be happier with both their service. Highly recommend working with these two ladies."
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J M

April 14, 2025

5  out of  5
rating by J M
"Working with Betsy Merino was a fantastic experience—she took the time to understand our needs and found me an affordable policy that fits perfectly. Her responsiveness and clear communication made the entire process stress-free and efficient. Very appreciative of her work."
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Felipe Utrera

April 11, 2025

5  out of  5
rating by Felipe Utrera
"Betsy made getting another one of my cars insured super easy. Appreciated their efficiency and communication!"
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David Gross

April 9, 2025

5  out of  5
rating by David Gross
"Great Rates. . Great. Service."
We responded:
"Thanks a lot, David! We’re really glad to hear you’re pleased with our rates and service. It truly means a lot to us! If you ever have any questions or need help, just reach out anytime. We're always here for you! 😊 Vivian Suarez - State Farm Insurance Agent"
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Thanh Vo

April 9, 2025

5  out of  5
rating by Thanh Vo
"Car insurance is something so complex but Paola makes it easy for me to understand. Paola is very energetic going through all the details about the policy. Thank you."
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Christine Ledbetter

April 8, 2025

5  out of  5
rating by Christine Ledbetter
"I went online looking for a better rate on my auto insurance policy and was contacted shortly after by Elise from Vivian Suarez’s State Farm Insurance office. She sent me emails giving me a quote and followed up with text messages and phone calls to see if I was interested in their quote. I called Elise back a few days later after shopping around and she not only gave me the best rate out of everyone I called but set up my policy and had me all ready to go within 15 minutes. It was a very smooth and easy transaction and Elise was very helpful and courteous throughout it all. I am very satisfied with my experience and glad I made the switch."
We responded:
"Hi Christine, Thank you so much for your fantastic review! We're thrilled to hear that Elise was able to help you find the best rate and make the process so smooth. Your satisfaction means the world to us! If you ever need anything else or have questions in the future, don’t hesitate to reach out. Welcome aboard! 😊 - Vivian Suarez - State Farm Insurance Agent"
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Tom Rhodes

April 8, 2025

5  out of  5
rating by Tom Rhodes
"Betsy was great! She took the time to explain everything she was trying to do for me. Betsy was able to get me a policy with the same coverage for 45% less than I was paying before with another company. Her attenion to detail, patience and follow up, made her a pleasure to work with."
We responded:
"Hi Tom, Thank you so much for your wonderful review! We’re so glad to hear that Betsy could help you find a policy that fits your needs and budget. Her dedication to providing excellent service truly shines through! If you have any more questions or need assistance in the future, please feel free to reach out. We’re here for you! 😊 - Vivian Suarez - State Farm Insurance Agent"
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Chris Wouters

April 7, 2025

5  out of  5
rating by Chris Wouters
"very polite and they work for you to get you a low monthly rate . That's just what I needed thank you Betsy ."
We responded:
"Hi! Thank you for your kind words! We're so glad Betsy could help you find a low monthly rate. Our team is always here for you, so feel free to reach out if you need anything else. Have a great day! 😊 - Vivian Suarez - State Farm Insurance Agent"
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Mett Davis

April 2, 2025

5  out of  5
rating by Mett Davis
"Insurance can be confusing, but Jessica Coker with the Vivian Suarez State Farm Agency in West Palm Beach, Florida explains things well and takes great care of us. We appreciate Jessica's and her colleagues' great service!"
We responded:
"Thank you for your kind words! We're glad to hear that Jessica Coker and the team at the Vivian Suarez State Farm Agency have helped you navigate insurance. Providing excellent service is our priority, so feel free to reach out if you need assistance in the future! "
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Larry Snyder

April 1, 2025

5  out of  5
rating by Larry Snyder
"Paola was very knowledgeable and efficient"
We responded:
"Thank you for your kind words! We're glad Paola was knowledgeable and efficient. If you need any assistance in the future, feel free to reach out! Vivian Suarez - State Farm Insurance Agent"
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Crystal Jones

March 31, 2025

5  out of  5
rating by Crystal Jones
"Oh my goodness! I used to dread dealing with insurance companies. But..... Oh these ladies, made it so easy, simple and detailed! I have never been treated so well, especially when it's taking time to get done, because usually they try to rush. Not here with State farm or these ladies. Paola Torres, I can't say enough about how helpful and how you helped me so much! I admire you. I worked at a car insurance company in the past but wow, Paola work ethic is something to be recognized and applauded! Thank you as well Vivian for jumping in and taking care of the paperwork you needed to send. You two are one heck of a team! I don't think I will ever leave state farm now. I can't say enough about the experience and kindness!"
We responded:
"Thank you for your wonderful review! We're thrilled that Paola and Vivian made your insurance experience easy and detailed. We appreciate your kind words and are glad to have you in the State Farm family. We look forward to assisting you again!"
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Nicole Taylor

March 24, 2025

5  out of  5
rating by Nicole Taylor
"Betsy was amazing 👏! She provided me with all the necessary information in detail! Extremely supportive and I am happy that I switched to Statefarm!!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Betsy was able to provide you with the detailed information and support you needed. Welcome to State Farm! If you have any more questions or need assistance, don’t hesitate to reach out. We're here to help!"
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Peter Petino

March 10, 2025

5  out of  5
rating by Peter Petino
"Great job by Jessica today! I called with questions about my condo premium options and Jessica was able to quickly find solutions. I highly recommend using her at this great agency!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jessica was able to assist you with your condo premium options and provide you with the solutions you needed. Your recommendation means a lot to us, and we’re glad to have you as a valued client. If you have any more questions or need further assistance, don't hesitate to reach out!"
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May Solis

March 8, 2025

5  out of  5
rating by May Solis
"I had an AMAZING experience with agent Betsy Merino at State Farm! She was clear and explained anything and everything I didn’t understand or questions I asked. I was intimidated at first since it was my first time getting insurance but Betsy guided me step by step and made the whole process easy and smooth. Just absolutely amazing!!!! Would recommend her 1000% and 5+ stars"
We responded:
"Thank you for your amazing review! We're thrilled that Betsy Merino made your insurance experience easy and positive. Your recommendation means so much to us! If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
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Pedro Lazaro Lopez Perez

March 7, 2025

5  out of  5
rating by Pedro Lazaro Lopez Perez
"Excelente servicio todo muy rápido, excelentes precios y servicio"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un excelente servicio y que nuestros precios y rapidez cumplieron con tus expectativas. Si necesitas más ayuda o información, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Vanessa Schinelli

March 7, 2025

5  out of  5
rating by Vanessa Schinelli
"My family has been a client of Vivian Suarez for over 20 yrs where we first met in the office of Deerfield Beach. I continued my coverage with State Farm after Vivian Suarez relocated to Palm Beach. At this time I met Jessica and became very comfortable with her handling my Homeowners and Auto insurance. Jessica is very informative and knowledgeable and has always looked out for the best interest of the people. She has always helped me get the best quotes possible for my Auto and Homeowners Insurance. When I was in the process of getting a new roof Jessica helped me gather all the necessary documents required, she endlessly and patiently worked with the roofing company to obtain all this information. She took a lot of pressure off of me because I was unable, I am computer illiterate and I was not savy to navigate these forms due to my lack of computer knowledge. She is very helpful and kind and I certainly appreciate that. She is a true gem and asset to State Farm. I’m sure anyone reading this who knows her feels the same way."
We responded:
"Thank you for sharing your positive experience with Vivian and Jessica at State Farm! We’re glad to hear how well they've taken care of your insurance needs over the years. Jessica’s dedication, especially during your roof replacement, truly showcases her commitment to clients. We appreciate your loyalty and are grateful to have you as part of the State Farm family!"
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Mark Berent

March 5, 2025

5  out of  5
rating by Mark Berent
"outstanding service and she is very professional, very courteous, and, most important… Very knowledgeable!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you received outstanding service and found our team to be professional, courteous, and knowledgeable. Your satisfaction means a lot to us, and we look forward to serving you again in the future!"
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nathan anderson

March 5, 2025

5  out of  5
rating by nathan anderson
"Betsy Merino made it easy!"
We responded:
"We’re thrilled to know you had a positive experience with Betsy; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jean Rony Desire

March 3, 2025

5  out of  5
rating by Jean Rony Desire
"I had a great experience with Paula, she is knowledgeable, she is the true meaning of customer care , she takes time to explain everything in a basic level so I can understand everything she had to say. Paula your Manager needs to know how good you are , I’ll greatly recommend State Farm insurance because of Her."
We responded:
"Thank you for your kind review! We're thrilled to hear about your positive experience with Paula. She exemplifies exceptional customer service, and we’ll be sure to share your praise with her manager. If you have any questions or need assistance, feel free to reach out. We appreciate your trust in State Farm"
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NELLY CASTRO

March 3, 2025

5  out of  5
rating by NELLY CASTRO
"“Betsy is absolutely amazing and highly professional! She provided outstanding assistance making the entire process smooth and stress-free. Her knowledge, patience, and dedication truly stood out. I was extremely satisfied with her service and would highly recommend her to anyone in need of expert insurance assistance!”"
We responded:
"Thank you for your kind words! We're delighted that Betsy provided you with such a positive experience. Her professionalism and dedication truly shine, and we appreciate your recommendation. We look forward to assisting you again!"
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prava limbu

February 27, 2025

5  out of  5
rating by prava limbu
"Happy with the service provided. Very professional, knowledgeable and approachable."
We responded:
"Thank you for your positive review! We're delighted to hear that you were happy with the service and found our team professional, knowledgeable, and approachable. Your satisfaction is our priority, and we look forward to assisting you again!"
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Zack Schneider

February 26, 2025

5  out of  5
rating by Zack Schneider
"Paola was extremely helpful with getting the right coverage. I felt like she genuinely cared for my needs and tried her best to get me the best price. Strongly recommend them!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Paola was able to assist you and that you felt well cared for. Providing the best coverage and pricing for our clients is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future!"
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Andrea Hidalgo

February 26, 2025

5  out of  5
rating by Andrea Hidalgo
"From the very first communication, the experience has been outstanding. Everything has been fast, efficient, and handled with great attention to customer service. Working with Betsy and the team has been a pleasure. Betsy is always easy to reach and incredibly knowledgeable. Highly recommend!""
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that you found our service outstanding and that Betsy and the team were able to meet your needs so effectively. Your recommendation means a lot to us! We look forward to continuing to provide you with excellent service in the future."