State Farm® Insurance Agent Vivian Suarez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luis R Romero
November 4, 2025
5
out of
5
rating by Luis R Romero
"It is a pleasure to have all my policies with this wonderfull agency and Ms.Paola my agent"
We responded:
"We’re so happy to hear that you’re enjoying your experience with our agency and Paola! ✨ Thank you for trusting us with all your policies. We’re here for you anytime! 😊 Vivian Suarez - State Farm Insurance Agent "
Anthea William
October 29, 2025
5
out of
5
rating by Anthea William
"Elis was great to work with. She explained everything to me. She also understood what I needed and make.the change to my policy. Highly appreciated..once again thank you Elis I wish i could give you 10 🌟"
We responded:
"Thank you so much for your kind words, Anthea! 🌟 We're thrilled to hear that Elis provided excellent service and made everything clear for you. 😊 Your appreciation means a lot to us, and we'll be sure to pass along your thanks to Elis. If you ever need anything else, we're here to help! 👍 Vivian Suarez - State Farm Insurance Agent"
Steve Feder
October 28, 2025
5
out of
5
rating by Steve Feder
"I want to share an excellent review of the service I experienced with Betsy Merino, insurance Account Representative at State Farm here in West Palm Beach Florida. She was extremely professional and spent an amazing amount of time in person with me describing the various services that were important to my needs. State Farm should be proud to have such a wonderful professional in their organization!"
We responded:
"Thank you for the wonderful review, Steve! 🌟 We're so glad Betsy provided you with excellent, personalized service. State Farm is proud to have her on our team! We appreciate your trust and look forward to continuing to serve you! 🙌😊 Vivian Suarez - State Farm Insurance Agent"
Yris Castro
October 22, 2025
5
out of
5
rating by Yris Castro
"Excelente atención recibidas en las oficinas en dixe hwy"
We responded:
"¡Muchas gracias por tus amables palabras! 😊 Nos alegra saber que recibiste una excelente atención en nuestra oficina. ¡Esperamos poder ayudarte nuevamente! ✨ Vivian Suarez - State Farm Insurance Agent"
Susan Weitzenkorn
October 20, 2025
5
out of
5
rating by Susan Weitzenkorn
"Jackie was great to work with. She understood what I needed and quickly made the change to my policy"
We responded:
"Thank you so much for your kind words, Susan! 😊 We’re glad Jackie could understand your needs and quickly make the changes to your policy. If you need anything else, we’re always here to help! 👍 Vivian Suarez - State Farm Insurance Agent"
Kevin Ford
October 13, 2025
5
out of
5
rating by Kevin Ford
"Betsy Merino did an amazing job helping me with all my insurance needs!"
We responded:
"Thank you for the wonderful feedback, Kevin! 🌟 Betsy is fantastic, and we’re glad she could assist you with your insurance needs. We appreciate your trust and look forward to helping you again! 👍😊 Vivian Suarez - State Farm Insurance Agent"
Sam Fernsell
October 10, 2025
5
out of
5
rating by Sam Fernsell
"Betsy was quick efficient and very good at communicating with me the vast options."
We responded:
"Thanks so much for your feedback, Sam! 🙌 Betsy is fantastic at keeping things quick and clear, and we're glad you appreciated her communication and the variety of options. We’re here anytime you need us! 😊 Vivian Suarez - State Farm Insurance Agent"
Sydney Shutt
October 9, 2025
5
out of
5
rating by Sydney Shutt
"Betsy was super helpful in getting my car insurance set up quickly!"
We responded:
"We’re so glad Betsy made the process quick and easy for you! 🌟🚗 Thanks for sharing your experience, Sydney—your support means a lot! 😊 Vivian Suarez - State Farm Insurance Agent"
Kim Frey
October 8, 2025
5
out of
5
rating by Kim Frey
"I was a little crabby when I came in ,but Paola was very patient with me and took care of all my car and homeowners insurance needs.!"
We responded:
"Thank you for sharing your experience, Kim! 😊 We’re happy Paola’s patience made a difference and that she could assist with all your insurance needs. 🚗🏠 We’re here anytime you need us! ✨ Vivian Suarez - State Farm Insurance Agent"
victor caringella
October 8, 2025
5
out of
5
rating by victor caringella
"If you need a quote on insurance ask for Betsy she’s very professional and patience! Thank you!"
We responded:
"Thank you for the great review, Victor! 🙌 We’re glad Betsy could provide you with professional and patient service. We appreciate your support and are here anytime you need us! 😊 Vivian Suarez - State Farm Insurance Agent"
roger pineda
October 7, 2025
5
out of
5
rating by roger pineda
"I had an excellent experience working with Elis Hornung. She assisted me with renewing my quote and making several adjustments along the way, all with remarkable patience, professionalism, and understanding. Elis took the time to ensure every detail was addressed and that I felt completely confident with the outcome. Her customer service was exceptional — truly a pleasure to work with her."
We responded:
"Thank you so much for your kind words, Roger! 🌟 We're thrilled to hear that Elis provided you with such excellent service. 🙌 Her patience, professionalism, and attention to detail truly make a difference. 😊 We're glad you felt confident and well taken care of throughout the process. Looking forward to assisting you again! 👍 Vivian Suarez - State Farm Insurance Agent "
Kenneth Farino
October 6, 2025
5
out of
5
rating by Kenneth Farino
"The experience was great and the service fantastic"
We responded:
"We’re so glad you had a great experience and fantastic service, Kenneth! 😊 Thanks for choosing us—we’re here anytime you need! 🌟 Vivian Suarez - State Farm Insurance Agent"
Greg Castagna
October 3, 2025
5
out of
5
rating by Greg Castagna
"Betsy was amazing and knowledgeable about everything. I will definitely be asking for her when I call 👍"
We responded:
"Thanks so much for your kind words, Greg! 🙌 We are so happy to hear that Betsy could provide the expertise you needed. Looking forward to helping you again. 👍😊 Vivian Suarez - State Farm Insurance Agent"
Fr Vega
October 3, 2025
5
out of
5
rating by Fr Vega
"I spoke to Elis on the phone and she was excellent and professional!"
We responded:
"We’re so glad to hear that Elis provided you with excellent and professional service! 🌟 Thank you for sharing your experience — we truly appreciate it! 🙏😊 Vivian Suarez - State Farm Insurance Agent"
John Reyes
October 2, 2025
5
out of
5
rating by John Reyes
"Prompt and great service provided by Paola Torres for Condo Insurance"
We responded:
"Thank you for your fantastic feedback, John! 🌟🏠 We are so happy to hear that Paola helped with your condo insurance quickly and efficiently. We’re here anytime you need us! 😊 Vivian Suarez - State Farm Insurance Agent"
Penny Lyons
September 29, 2025
5
out of
5
rating by Penny Lyons
"Paolo Suarez was patient and thorough in assisting us with the transfer of our auto policy from CT to FL. I highly recommend her."
We responded:
"We’re so happy to hear Paolo made your auto policy transfer from CT to FL easy and stress-free! 🚗 Thank you for your kind words and recommendation – it means the world to us! 😊🌟 Vivian Suarez - State Farm Insurance Agent"
Ismael Osa Molina
September 29, 2025
5
out of
5
rating by Ismael Osa Molina
"I had a good experience with Paola Torres. She was very kind, clear and professional throughout the call. He explained every detail of the process, solved all my doubts and provided me with a fast and transparent quote. It is noticeable that he knows his work well and gives confidence from the first moment. Highly recommended!"
We responded:
"We’re so glad to hear you had a great experience with Paola! 🙌 Her dedication to clear communication and professionalism really makes a difference. Thank you for trusting us and for your high recommendation! 😊👍 Looking forward to helping you again soon! 🌟 Vivian Suarez - State Farm Insurance Agent"
Alexandre Hernandez Herrera
September 25, 2025
5
out of
5
rating by Alexandre Hernandez Herrera
"muy profecional y muy amable"
We responded:
"¡Gracias por tus amables palabras! 😊 Agradecemos tu apoyo y esperamos atenderte nuevamente pronto! 🌟 Vivian Suarez - State Farm Insurance Agent "
Regina Gray
September 24, 2025
5
out of
5
rating by Regina Gray
"Vivian and Angel Ivan made it really easy to switch! Thank you both for being amazing and for moving so quickly and getting everything set up so fast! Ivan you're a gem!"
We responded:
"Thank you so much for your kind words, Regina! 🌟 We are so happy that we could make the switch quick and easy for you. It means a lot to us to hear that our efforts made a difference. We’re always here to help whenever you need us. Thanks again for trusting us! 😊 Vivian Suarez - State Farm Insurance Agent"
Gelzon Perez
September 23, 2025
5
out of
5
rating by Gelzon Perez
"I have been with Vivian and Statefarm for a few years and they have always been excellent. Elis was a step above the high standard Vivian has set for her office. She was very patient and attentive when it came to handling a few issues that came up with my policy and did a fantastic job of resolving my issues as well as educating me on the process. 10/10"
We responded:
"Thank you for sharing your experience and for being such a loyal customer! 🙏 We're so happy Elis could provide the patient and attentive service you deserve. We truly appreciate your trust over the years! Please let us know if you need anything else. 🌟😊 Vivian Suarez - State Farm Insurance Agent "
Yosnel Calzadilla
September 18, 2025
5
out of
5
rating by Yosnel Calzadilla
"Gracias paola por la gran ayuda con mi polisa de seguro"
We responded:
"¡Muchas gracias por tu comentario! 👍 Nos alegra que Paola haya podido brindarte una gran ayuda con tu póliza de seguro. ✨ ¡No dudes en contactarnos cuando nos necesites! 😊 Vivian Suarez - State Farm Insurance Agent "
Sigfirdo Perdomo
September 16, 2025
5
out of
5
rating by Sigfirdo Perdomo
"professional! Courteous! Knowledgeable! Friendly and sensitive to the clients issues and needs! A 10 if I could! She is a Credit to your organization! It was Car insurance."
We responded:
"Thank you for the wonderful review! 😊 We're glad to hear the service was professional, friendly, and knowledgeable. We truly appreciate your kind words and if you need anything else, please don't hesitate to reach out! ⭐️👍 Vivian Suarez - State Farm Insurance Agent"
Petty Garcia
September 16, 2025
5
out of
5
rating by Petty Garcia
"I recently needed to change my car insurance, and I was delighted with the kindness and gentleness of the phone call, the treatment I received, and the impeccable service. Every detail of each question was explained from beginning to end, with professionalism in every sentence and every word. Ms. Paola Torres was attentive and kind throughout the conversation, leaving me with a feeling of trust and confidence. Without hesitation, I chose State Farm as the insurance that best suited me. For anyone looking for an experience in choosing car insurance, I recommend Paola Torres, where you will leave with memorable satisfaction. Now that I look at your photo, I see that you are as beautiful inside as you are outside. Thank you, Paola, for being the way you are."
We responded:
"Thank you so much for your heartfelt review, Petty! 😊🚗 We're thrilled to hear that Paola provided you with such kind, professional, and attentive service throughout your insurance experience. 🌟 Your trust and confidence mean the world to us! 🙌 We'll be sure to share your wonderful words with Paola—she'll be delighted! Thank you for choosing State Farm and for recommending us to others. Wishing you safe and happy travels ahead! ✨ Vivian Suarez - State Farm Insurance Agent"
Beth Hoesch
September 15, 2025
5
out of
5
rating by Beth Hoesch
"Betsy Merino is awesome. I called and she helped me with all my needs"
We responded:
"Thank you for your kind words, Beth! 😊 We're so glad Betsy could assist you with all your needs. 🙌 She's truly awesome! If you need anything else, just let us know! 🌟 Vivian Suarez - State Farm Insurance Agent"
fabian Daza
September 12, 2025
5
out of
5
rating by fabian Daza
"Mucho gracia Paola. con. Tu ayude fui excelente ayude con todo 🙏💕"
We responded:
"¡Agradecemos mucho tus comentarios! 🙏 Paola está comprometida a brindar el mejor servicio, y nos alegra que haya podido ayudarte tan bien. ¡Esperamos poder atenderte nuevamente! 😊💼✨ Vivian Suarez - State Farm Insurance Agent"